Contact Us
Have a question about our website or the information we publish? Contact us for general enquiries, feedback or privacy requests.
Email Us
Send your enquiry to support@zambezipersonal.com .
Include a clear subject line and a brief description of how we can help. If your question concerns a specific page, include its link.
Write an EmailGeneral Enquiries and Feedback
Contact us with questions about our content, to report a technical issue or to suggest a correction. For technical problems, describe what happened and which browser or device you were using.
Loan Applications and Repayments
Zambezi Personal Finance provides information about personal loans and credit options. We do not issue loans or make lending decisions.
For application updates, approval decisions, payments or changes to an existing loan, contact your lender directly using the verified contact details in your loan agreement or on its official website.
Privacy Requests
For questions about your personal information or to submit a privacy request, email us with the subject line “Privacy Request”. Describe your request without including unnecessary sensitive information.
Complaints
To raise a concern about our website, email us with the subject line “Website Complaint”. Include the relevant page link, a description of the issue and the outcome you are seeking.
Protect Your Information
Do not email passwords, PINs, one-time verification codes, full payment card details or banking login credentials. Please avoid sending identity documents or financial records with your initial enquiry.